Turn first-timers into regulars — and regulars into marketers
Visit and spend rewards, viral referral chains and win-back campaigns — all built in, with a 0% platform fee.
Riya · 12 visits
₹4,820 spent · ⭐ Gold
Referral chain
Loyalty add-ons take a cut of your own customers
Bolt-on loyalty apps charge 10%+ on the memberships you sell and live in a separate tool from your POS. ChaiPOS keeps loyalty in the same app — and keeps 100% for you.
Watch a referral chain grow
One happy regular brings the next — and everyone's reward releases automatically, with 0% platform fee.
Rewards released
₹50
Platform fee
₹0 · 0%
Rich customer profiles
Phone-keyed profiles with visits, spend, last visit, favourite items, tags and credit — auto-filled at billing.
Loyalty that auto-applies
Visit- and spend-based rewards; a banner applies the discount at checkout so staff never forget.
Viral referral chains
Customer and staff referral codes with printable QR cards, redeem-at-checkout rewards and fraud flags.
Win-back & birthday campaigns
Automatically nudge lapsed customers and wish birthdays (over WhatsApp once your BSP is connected).
One Grow hub
Referrals, loyalty and coupons in a single owner-facing marketing screen.
0% platform fee
Reelo takes 10% + 2.5% on memberships. ChaiPOS takes nothing — it's core, not an upsell.
Loyalty & Referrals in three steps
Capture the customer
Attach a phone at billing — returning guests auto-fill visits and spend.
Reward automatically
Loyalty applies at checkout; referral codes release rewards on redemption.
Win them back
Birthday and lapsed-customer nudges go out over WhatsApp on their own.
Why it beats Reelo
- A full POS + loyalty, not a bolt-on
- Referral chains and win-back included
- You keep 100% — no revenue share
Loyalty & Referrals — your questions
No — 0% platform fee. Loyalty and referrals are core features, not a paid add-on.
Customers and staff get codes with printable QR cards; rewards release on redemption, with fraud flags.
Yes — win-back and birthday campaigns send over WhatsApp once your provider is connected.