Take orders right inside WhatsApp
Guests scan a table QR or message your number, order in a chat, and it lands on your POS — no app to install, no commission.
Chai Point
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Your customers already live in WhatsApp
Getting diners to download an app is a losing battle, and every aggregator order costs you commission. ChaiPOS turns the chat they already use into an ordering channel that drops straight onto your counter.
Scan-to-WhatsApp ordering
A table QR opens a pre-filled WhatsApp chat scoped to that table — and the guest becomes a saved customer in one message.
Conversational cart
Tap a menu list or just type “2 chai, 1 samosa” — the bot builds the cart, confirms it, and files the order.
Works with your own number
No Meta API yet? Direct mode replies from your own WhatsApp Business number with an auto-greeting and an order button.
Native catalog ordering
Connect the WhatsApp Business API for product-catalog ordering and quick-reply buttons — repeat last, or browse the menu.
Order & ready pings
Guests get an “order received” and “order ready” message automatically — fewer questions at the counter.
Switch each part on
QR mode, own-number mode, conversational cart and catalog ordering each toggle independently, per outlet.
WhatsApp Ordering in three steps
Guest starts a chat
They scan a table QR or message your WhatsApp number.
They order in the chat
Tap the menu or type the order — the bot confirms the cart.
It lands on your POS
The order opens on the counter and fires to the kitchen; pings go back on WhatsApp.
Why it beats aggregators
- No per-order commission, ever
- New guests become saved customers
- Included — connect WhatsApp to go live
WhatsApp Ordering — your questions
No — it all happens inside the WhatsApp they already use. A table QR or your number is enough.
Yes. Direct mode works from your own WhatsApp Business number today; connect the Business API later for full automation, and the same printed QR cards upgrade themselves.
No. Unlike Swiggy and Zomato, WhatsApp orders carry no per-order fee.